Welcome to Skylah LLC. These Terms of Service ("Terms") govern your access to and use of our website https://www.skylah.us (the "Site") and your purchase of products from us through Amazon.com. By accessing our Site or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our products.
1) Use of the Website
You are granted a limited, non-exclusive right to access and use the Site for personal, non-commercial purposes. You agree not to:
- Use the Site for any illegal or unauthorized purpose.
- Use the Site in any way that could damage, disable, or impair its functionality.
- Attempt to gain unauthorized access to any part of the Site or its systems.
- Use data mining, robots, or similar data gathering tools on the Site.
2) Customer Responsibilities
- Provide accurate, current, and complete information for all orders placed.
- Maintain the confidentiality of any account credentials (for Amazon.com) and notify Amazon immediately of any unauthorized use.
- Use the products purchased only for their intended purposes and comply with all applicable laws.
3) Orders, Shipping & Fulfillment
- Placing Orders: All product orders are placed through and processed by Amazon.com.
- Fulfillment by Amazon (FBA): Amazon handles storage, packaging, shipping, and customer service. Shipping times and delivery dates are subject to Amazon's policies.
- Title and Risk: Title passes upon shipment from Amazon's fulfillment center. Risk of loss passes upon delivery to the carrier.
4) Returns, Refunds, and Exchanges
- Amazon's Policy: Returns and refunds follow Amazon's Return Policy.
- Eligibility: Products must be returned in original, unused, and resalable condition, unless defective.
- Refunds: Once the returned item is received and inspected, a refund will be processed to your original payment method.
5) Limitation of Liability
Skylah LLC and its owners, employees, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, including:
- Use or inability to use the Site or products.
- Errors or omissions on the Site.
- Delays in shipping, loss of products, or damages during transit (carrier or Amazon responsible).
- Third-party conduct related to Amazon.
Total liability shall not exceed the amount paid for the product(s) at issue.
6) Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Skylah LLC or its content suppliers and is protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or create derivative works without express written permission.
7) Governing Law
These Terms are governed by the laws of the State of Oregon, USA, without regard to conflict of law principles.
8) Changes to Terms
We may update these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Site or products constitutes acceptance of the new Terms.
9) Contact Us
If you have questions about these Terms, contact us at:
Skylah LLC
Email: info@skylah.us
Website: https://www.skylah.us/contact